Job Description


New Iberia, Louisiana


Reports to the Director of Waiver  Services and works with Coordinators to facilitate all staff scheduling issues. Scheduling Coordinator will be on-call every other week.

Supervisor:  Scheduling Manager


  • Receive all staff scheduling calls and requests for
  • Process all requests for leave according to Arc of Acadiana
  • Contact all staff listed as trained back-up for each client prior to using a Floater to fill any shifts.
  • Notify Coordinators of all changes to their client's regular schedule via e-mail.
  • Keep scheduling software up to date with current schedules.
  • Communicate scheduling problems or concerns with the Director.
  • Speak with Coordinators before scheduling staff with their clients that are not listed as approved back-up.
  • Maintain documentation on all incoming scheduling calls; who, what, why and the outcome of each
  • Maintain regular office hours 8AM - 4PM, Monday-Friday.
  • Miscellaneous duties, special projects as assigned by Director



  • High school diploma or GED is required.
  • Experience in a clerical or administrative position is a plus.
  • Scheduling experience is preferred.
  • Must have basic computer skills.
  • Must have good organization skills and problem solving ability as it relates to scheduling issues.
  • Good interpersonal skills required.





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